Behind the screen.

Quick answers first. Full service terms, creative rules and support details are here when you need them.

Common questions

Watching and advertising
What is The TV?

An advertising platform for product videos and websites. Choose a category or channel, or let the TV rotate.

How do I put my product on it?

Add channel: link and category, poster and video, airtime, then preview. This browser keeps private access through a secure cookie. Clearing it or changing browsers loses that access. Verified payment and creative approval are required before your ad goes on air.

How does Turn up work?

My channels lets you add at least $5 to your cumulative contribution or replace both creative files with a paid update. Your previous creative stays live until payment is verified and the replacement is approved.

How does payment work?

Dodo handles secure checkout. Your placement amount is in USD; checkout shows applicable tax. The server verifies payment, and new ads or replacement creative are reviewed before going on air. Any test checkout is clearly marked before payment.

Do I need an account?

No account is needed. A secure private cookie keeps management in this browser. Clearing cookies or changing browsers loses that access.

What if I lose browser access?

There is no automatic recovery across browsers. Contact support for a manual access review; a website URL or checkout return cannot prove ownership.

Why is my logo missing?

Some websites block requests or generate metadata only after JavaScript runs. Retry or enter the name and tagline manually. The channel still works with a fallback mark.

What is Today versus All time?

Today uses confirmed payments since 00:00 UTC. All time is cumulative. Resetting Today preserves payment history and ownership. Earlier active ads still rotate on TV.

How are ads rotated?

New sessions receive distributed starting positions. The viewer gets a shuffled cycle and remembered playback position on refresh. Automatic repeats wait until the cycle ends. Selecting a channel manually overrides the queue.

What does Sound control?

The actual video soundtrack and tuning sounds. TV starts muted. Enable sound or use the volume slider; some phones use device buttons for loudness.

What media do I need?

Both a still poster and a playable video of up to 30 seconds. Poster limits are 10 MB; video limits are 50 MB. The Media step shows size and aspect ratio guidance.

What do likes and plays mean?

One like per browser and channel is saved. A play qualifies after three visible seconds, counted once per browser, channel and UTC day. These are browser based counts, not verified unique people.

What does Share do?

Downloads the TV, your poster and a strip showing logo, website and your confirmed All-time total. It never posts to your social accounts.

Payment finished but my channel is missing?

Open the checkout status from My channels. It checks provider truth and can reconcile a delayed callback. Contact support with the reference if it remains pending or in review; do not pay again.

Airtime & pricing

One-time USD placement, clear minimums and no guaranteed results.

Free to discover

Browsing the TV, visiting products and saving share pictures cost nothing. Public counts reflect browser based engagement and do not prove unique people.

From $5 USD

Initial placement starts at $5 USD. Contributions use exact cents up to $999,999 per checkout. Top ups and paid creative replacements add at least $5; they do not replace earlier confirmed amounts. There is no recurring subscription.

What placement does

A verified initial payment and approved creative place a channel with a poster and video in its primary category. Active channels receive turns in the category's rotating queue. Ranking depends on confirmed contributions rather than likes. No fixed rank, impressions, sales or clicks are guaranteed.

Tax and final total

Checkout shows applicable tax before payment. The placement amount excludes tax. The server verifies the USD contribution against an immutable quote; provider billing details are entered with Dodo.

Clear rules. Better channels.

The essentials before your project goes on air.

Contributions set the order.

Today counts confirmed USD placement since midnight UTC; All time keeps cumulative confirmed amounts. Refunds and unresolved disputes are excluded. Equal amounts use earliest qualifying confirmation, then stable channel ID.

A new day refreshes Today without deleting channels, ownership or payment history. Previously placed active ads still rotate on TV. Likes and plays do not buy rank. Daily history comes from immutable payment timestamps.

Every active channel gets a turn.

The TV starts muted and rotates eligible ads in the selected category, using shuffled cycles without automatic repeats until the cycle ends. Starting positions are distributed across new viewing sessions; the queue and position are remembered across refreshes.

Pause, open dialogs or leave the tab to interrupt playback. Explicit manual channel choices override the queue. Browser autoplay and device sound rules still apply. No fixed impressions or traffic are promised.

Bring something you can share.

Both poster and video are required. Poster: JPG, PNG or WebP up to 10 MB; 1:1 at 1080 × 1080 recommended. Video: MP4 or WebM up to 50 MB, 30 seconds and 4K; 1080p recommended. The server checks files before payment.

Use a public link and creative you have rights to publish. Your poster is the video cover and the creative in downloaded TV pictures. Uploaded creative is public media; never include confidential information.

Keep your channel controls.

A secure private cookie remembers management access in this browser. Clearing cookies or changing browsers loses that access. A website URL or checkout return never grants ownership.

Turn up and creative replacement are available in My channels, from an additional $5 payment. Existing media stays live while an update is pending, cancelled or awaiting review. Old unused files become eligible for cleanup after confirmed replacement.

Clear payment status.

Only exact server-verified payments and eligible creative place a channel. A redirect or browser claim is not proof.

Placement is generally final once supplied; technical payment problems, duplicate charges or missing purchased placement can be reviewed for refund, subject to mandatory rights. Do not pay again to fix a delayed or reviewed update. Contact the business support address with its reference.

Paid channels remain listed while The TV operates, subject to the content rules and valid payment.

Contact & report

Public business support for channels, privacy and payment problems.

Payment help

  1. Check checkout status in My channels.
  2. Email the channel URL, payment reference, approximate time and what happened.
  3. If confirmation is delayed or under review, do not pay again to fix it.

Report content

  1. Copy the channel or advertiser URL.
  2. Email a factual description and relevant evidence.
  3. Explain whether the concern involves rights, privacy, security or prohibited content.

Send private requests through the support contact above. Never include passwords or card details. These links open your email app or Instagram; they do not submit a report automatically.

Contact the TV

Use the support contact shown on this page for help, privacy requests, copyright reports, security concerns or payment problems. Include a channel or checkout reference and a factual explanation. Never include passwords or full payment details.

Keep in touch

The supplied Instagram account is @topintown.online. The current validated link is shown on this page. Other social accounts will be added when supplied. Reports are not submitted automatically by reading this page.

Policies and service details

Updated 9 October 2026

Read how placement, browser access, privacy and payment problems are handled.

Terms of use

The rules for browsing and placing a channel.

Secure checkout

Dodo Payments processes checkout. The server verifies a matching payment and eligible creative before placement. New advertisements and replacement creative are reviewed before going on air. A return URL alone does not prove payment.

Advertise work you can represent

Submit a product or profile you own or are authorized to advertise. Have rights to all creative, logos, music and claims. Browser membership is permission to manage a TV record; it does not establish legal ownership of the linked website.

Protect your controls

The necessary private browser cookie keeps management access here. Clearing it or changing browsers loses that access. There is no automatic recovery; contact support for manual review. A public URL or checkout return does not prove management permission.

Placement and ranking

The service is advertisement placement, not a donation, investment or payout. Confirmed USD amounts determine Today and All time ranking, with earliest qualifying confirmation breaking ties and channel ID providing stable ordering. Today begins at midnight UTC; resetting the list does not delete ownership or cumulative payments.

Playback is separate from ranking. Active ads in the selected category rotate in shuffled cycles; starting positions are distributed across viewing sessions. Previously placed ads remain eligible when Today has no payment for them. No fixed rank, number of impressions, traffic, sales or other result is guaranteed.

Permission to display

You retain rights to your work and authorize The TV and its storage providers to host and publicly display submitted creative while the channel is active, and visitors to download channel share pictures. Paid creative replacement leaves the old version on air until payment verification and approval. Unused media is then eligible for cleanup; financial history remains.

Fair use

Do not impersonate another maker, misuse private browser access, upload prohibited content, manipulate counts or payments, attack the service or access another channel. We may restrict content for credible rights, policy or security concerns. Reports do not themselves establish a violation.

Availability and mandatory rights

A channel is an advertisement, not certification or endorsement. External sites are controlled by their operators. The service can be interrupted or restricted for maintenance and safety. Nothing here removes rights that applicable law requires.

Paid ads remain listed while The TV operates, subject to content rules, valid payment and any removal you request. This does not promise perpetual service or a fixed audience.

Questions and disputes

Contact the public business support address with a channel or checkout reference and factual description. Do not send private credentials.

Privacy policy

How browsing, media, payments and channel access work.

The current service

The TV displays product advertisements and records channel placement, payments and browser based engagement. Checkout shows the active payment mode before you continue.

Information we receive

We receive submitted public URLs, names, categories, taglines, posters and videos. Website extraction fetches public metadata from your destination. A destination or remotely loaded logo may receive a network request and IP address.

Media uploads go directly to Cloudflare R2 using limited signed URLs. The server checks the stored files before checkout. Media uses a public delivery bucket; do not upload confidential information, even in an unpaid draft.

Supabase stores private browser-access hashes, channel membership, payment references, amounts and engagement records. Necessary hosting logs and hashed network identifiers help limit abuse. We do not store full card numbers.

Cookies and browser storage

The HTTP-only tv-owner-session cookie remembers channel management for up to one year. The server verifies its private hash. Clearing this cookie or changing browsers loses management access; there is no automatic recovery.

The HTTP-only tv-visitor cookie identifies this browser for likes and qualified plays for up to one year. It does not grant channel ownership. One like per browser and channel is stored; clearing cookies can create a new identity. These counts do not prove unique people.

Local storage remembers TV color until you clear browser storage. The viewing queue and video position expire after 24 hours. There are no advertising pixels or external analytics scripts configured.

Why we use it

Information is used to prepare and display ads, protect management access, verify payment, remember browsing and prevent abuse. Linked websites have their own privacy policies.

Service providers

Supabase provides the database; Cloudflare R2 provides media storage. Our website host serves the app and necessary technical logs. Providers can process technical information in other countries.

Dodo Payments collects billing details and card information directly in its checkout, including any email required by the provider. There is no TV email signup or automated owner-email feature. TV receives payment identifiers and status for verification.

Retention

Owner cookies expire after one year. Membership and original payment records are retained for access, reconciliation and applicable obligations.

Play deduplication records are retained for seven UTC days and aggregate counters persist. Likes remain linked to the browser hash until removed or an authorized deletion request is handled. Request-limit records are pruned after one day; private access request limits apply.

The cleanup worker reclaims unreferenced media after a 24-hour grace period, when it runs. Pending payments and current creative are protected. Old creative is removed after successful replacement and safe cleanup. Billing and support records are retained where required for legal obligations and payment disputes.

Your choices

Use My channels to view records linked to this browser. To remove access from this device, clear this site's cookies in your browser settings. Clearing the cookie loses management access but does not delete payment history. Contact support for access, correction, removal or privacy requests. Any manual access review requires proportionate proof; never send card details or passwords.

Policy updates

We update this policy when the actual service changes. The service is not directed at children. Advertisers must be adults capable of entering an agreement.

Refunds & cancellation

Clear handling of cancellation and technical payment problems.

Cancellation before placement

There is no recurring subscription. Closing an unfinished form does not publish a channel. A pending, failed or cancelled replacement keeps existing media unchanged.

Generally final placement

Placement purchases are generally final once supplied. Refund review applies to technical payment failures, duplicate charges or a confirmed payment that does not provide the purchased placement. Mandatory consumer rights still apply.

Delayed or competing updates

If checkout returns before confirmation, the status page checks provider truth. A stale paid update is held for review with its payment reference; do not make another payment to fix it. Contact support if placement is missing.

Verified refunds and disputes awaiting operator resolution are excluded from ranking. A won or otherwise resolved dispute requires explicit operator review before reinstatement. Original payments and ownership records are preserved. Refund tracking does not mean every request is automatically approved or issued by the app.

Report a problem

Email support with the channel URL, checkout/payment reference, approximate time and the issue. Never send card details or passwords. The operator reviews technical nonfulfillment and provider records before resolving the case.

Content & advertising policy

Products worth discovering, with truthful creative and permission.

Bring your own work

Submit a public product, founder project or profile you can represent. Both poster and video are required. Poster: JPG, PNG or WebP up to 10 MB. Video: MP4 or WebM up to 50 MB, 30 seconds and 4K. The server verifies media; misleading file names do not make invalid media acceptable.

Keep harmful content off screen

Do not submit:

  • Illegal material, malware, phishing, scams or deceptive claims.
  • Stolen creative, impersonation or private personal information.
  • Sexual exploitation, adult content, hate, threats or incitement.
  • Unlicensed regulated offers, gambling, weapons, illicit drugs or financial schemes.
  • Fake endorsements, fabricated results or engagement manipulation.

Advertisements are not endorsements

Paid placements advertise their makers and are ordered by contribution. The TV does not verify every product claim or certify a linked service. Report concerns with factual evidence.

Review and restriction

The operator can restrict credible policy, rights or security violations and request clarification. There is no claim of automated legal review. Payment outcomes follow the published technical-problem refund policy and mandatory rights.

Operator details

The business behind The TV.

Business identity

Public contact details appear below. Use the business support email for channel, payment, privacy and content concerns. Follow the supplied Instagram account for updates.

Find a channel

Your product. On air.